Shipping Policy
Effective Date: March 3, 2025

At LITETOPIS, we strive to provide a seamless shipping experience for our customers worldwide. This Shipping Policy outlines our shipping methods, estimated delivery times, shipping fees, and other important details. By purchasing from LITETOPIS, you agree to the terms outlined below.

1. Order Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• Processing times may be extended during peak seasons or due to unforeseen circumstances.

2. Shipping Methods and Estimated Delivery Times

We offer the following shipping options based on the delivery location:

• Delivery times are estimates and may vary due to factors beyond our control, such as customs processing and carrier delays.

• We do not guarantee exact delivery dates, but we strive to ensure timely shipping.

3. Shipping Fees

• Shipping fees are calculated at checkout based on the destination and package weight.

• Free standard shipping may be offered for orders exceeding a certain amount (subject to promotions).

• Any import duties, taxes, or customs fees imposed by the destination country are the responsibility of the customer.

4. Tracking and Order Status

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• You can track your order through our website or the carrier’s tracking portal.

• If you do not receive a tracking number within 3 business days, please contact us at info@litetopis.xyz.

5. Undelivered or Lost Packages

• If your package is lost or undelivered, please contact us immediately for assistance.

• We are not responsible for packages marked as “Delivered” by the carrier but not received by the customer.

• If an incorrect address was provided, the customer is responsible for additional shipping costs if the package is returned to us.

6. Damaged or Incorrect Orders

• If you receive a damaged or incorrect order, contact us within 7 days of delivery.

• Provide a clear description and photos of the issue to info@litetopis.xyz.

• We will arrange for a replacement or refund if the issue is confirmed.

7. International Shipping

• We offer international shipping to most countries.

• Customers are responsible for customs duties, taxes, and import fees, which vary by country.

• Delays due to customs processing are beyond our control.

8. Shipping Restrictions

• We do not ship to PO Boxes or APO/FPO addresses.

• Certain products may have shipping restrictions based on local regulations.

9. Contact Us

If you have any questions about our Shipping Policy, please contact us:

LITETOPIS
164 Crestview Manor, Waldron, Kansas, United States
Phone: 317-287-6297
Email: info@litetopis.xyz
Website: https://litetopis.xyz/

By placing an order with LITETOPIS, you agree to the terms outlined in this Shipping Policy.